Upon receipt of your order confirmation our team aim to hand select, check, package and dispatch within 24/48hrs.
Your apparel will be delivered using Royal Mail 2nd class service to which when met with the criteria above usually ensures that your goods arrive to you in the same week if ordered before Thursday. This service usually ensures 3-4 days delivery however if not then we recommend that you allow for the order to take 5 working days for this to arrive. We would advise that contact is made with us only after the 5th working day if it still has not arrived. Should we reach this point, then here at Vanist we aim to get your order delivered to you as timely as possible, at whatever cost and effort to ourselves.
Please note we feel our £2.99 delivery charge is very reasonable and covers up to 1x kilo in weight. This usually covers for example; 3x Hoodies, 2x Hoodies and 2x T-Shirts or 6 T-Shirts. If a larger order is required please contact us on our Contact page by email and we will be happy to assist you between Monday - Friday
*Please note that any orders placed outside the UK, we advise for a 12 working day period be allowed.
If your order has not arrived following the 3rd working day then we ask for you to email us via our Contact page, ensuring 'Delivery' is written in the subject bar.
Finally because we sincerely want your experience with shopping at Vanist to be as you would expect, we also appreciate that sometimes there are times you simply cannot wait for your item or alternatively wish to ensure it arrives for a certain occasion. Therefore with as much notice as possible we would ask you to mail us via our Contact page stating the words' Special Delivery' in the subject bar and once you've decided on your item/s then leave the hassle to us in order to make sure you receive the items as timely as you wish.
Thank you for your understanding.